Job Position: Senior Sales Associate, Galleria Mall Abu Dhabi
Job Description: Burberry – Abu Dhabi – INTRODUCTION Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies. JOB PURPOSE To provide an inspirational shopping experience, maximising every sale. To demonstrate excellent product knowledge. To meet store and individual sales targets. Be the ultimate Brand Ambassador, seen by others as a beacon of the brand and bring to life Burberry’s core values – Protect, Explore, Inspire. RESPONSIBILITIES Sales and Service Achieve individual sales targets including Burberry.com sales, customer capture, UPT, repeat business, AUR; and demonstrate sound product knowledge Connect with clients and cultivate the relationship in a personalised way to establish and maintain your relationship Be perceptive of customers’ needs, actively listening and showing enthusiasm for the product and brand Proactively develop the sale by selecting an appropriate range of options for the customer, providing excellent product knowledge, overcoming objections and offering appropriate additional items (link selling) Exhibit the Burberry behaviours, present yourself professionally and in line with the brand image and company grooming guidelines Be aware of all services available and ensure all service policies are followed to provide customers with a consistent and global experience Actively participate in staff training sessions Brand Protectio…see more details
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