Job Position: Sales Associate, Chinese Speaker – Kids (Dubai Mall)
Job Description: Burberry – Dubai – INTRODUCTION Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies. JOB PURPOSE To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele. RESPONSIBILITIES Sales & Service Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image Consistently meet individual sales goals while exhibiting the Burberry Behaviours Provide excellent customer service skills, great selling skills and exhibit motivation to succeed Demonstrate superior interpersonal and communication talent Cultivate Build customer loyalty through active client development and follow-through Maintain an up-to-date and detailed client book Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance Visual Standards Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guideline…see more details
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