e-Commerce Head of Business Development & Operations

Job Position: e-Commerce Head of Business Development & Operations
Job Location: Dubai
Job Description: Client Profile

Our client is a technology-based startup which hosts online rental properties and as part of their tremendous growth globally and expansion into the Middle East, we are recruiting an experienced Head of Business Development & Operations from an e-commerce hospitality, travel, tourism, retail or real estate successful startup organization to head their UAE operations. The role will be responsible for establishing the UAE operations including setting up an office in Dubai, establishing the portal as the leading portal in its category. This includes sourcing clients to list their properties and attracting customers to the site.


Develop the portal to generate listings, user engagement and retention and strategic partnerships with advertisers to generate revenue and establish and maintain market share.

Work with the technology team to ensure that all technology platforms are effectively developed and functional to enhance the customer experience through bookings and e-commerce.

Work with the finance team to develop competitive pricing strategies and innovative and rewarding product and services portfolio whilst ensuring that all market share growth, revenue and sales budgets are met.

Manage online and offline marketing, branding and communications to develop innovative marketing campaigns to build brand awareness, market share, customer engagement and retention.

Recruit, train and develop a team.

Essential Skills & Experience Required

Minimum 4 years’ business development and operations management experience in an e-commerce startup platform with at least 10 years’ commercial and operations management experience in the leisure hospitality, travel, tourism, retail or real estate industry in the Middle East, preferably the UAE / GCC.

Strong background in exceeding sales targets and KPIs.

Proven ability in acquiring and managing strategic hospitality, leisure, travel, and tourism and retail partnerships.

Proven ability in increasing client and customer engagement and loyalty through developing innovate marketing and reward programs.

Strong commercial, financial, analytical and negotiation skills with the ability to formulate budgets, sales plans and broad legal terms.

Excellent working knowledge of online booking portals, e-commerce platforms and digital marketing concepts to maximize website lead conversion.

Experience of sourcing, selecting and managing vendors.


Bachelor’s Degree as a minimum

Candidate Profile

Entrepreneurial personality with excellent communication, interpersonal and presentation skills.

Ability to make a positive and profitable impact with business decision makers.

Fluent in English – must be able to read, write and speak fluent English.

Currently living in the UAE / GCC. most enviable culture in the industry – Work with Business Units and develop effective training… that is requried for the industry. – Have a eye for quality operations and processes. – Be open… opportunity open for a Regional Head of Finance & Commercial Operations to join their Middle Eastern… and decision support for the Middle East business. Your responsibilities will include: Driving…Opportunity Responsibilities The Head of Technical is responsible for developing… for all performances, technical specification, operations, crewing including audio visual, rigging, flying… See More Details

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