Job Position: Inflight Catering Duty Officer
Job Description: Alpha Flight Group – Sharjah – Alpha Flight Group Limited is a leading provider of innovative catering and retail services at several international airports. Alpha Flight Services UAE LLC is a dynamic food service company employing 500 employees, operating both business to business services as well as a wide range of generic branded consumer food and beverage outlets. This company is based at Sharjah International Airport. We currently have an exciting opportunity that has become available for an experienced and qualified Inflight Catering Duty Officer to join our successful business. The Duty Officer is responsible for all shift related activities in the operations departments, including the ware-wash and flight prep functions which is accomplished by directing and leading the catering team leaders. Responsibilities: Coordinates between airside and landside operations to optimize the deployment of staffing resource that is most cost efficient and delivers a full dispatch to aircraft on time. Supports the Operations Manager in establishing current and future resource requirement by evaluating operational improvements or risk mitigation as and when required. The Duty Officer assumes the role of ‘person in charge’ for the airside and landside operations when the Operations Manager is not on site Personally interacts with senior cabin crew and VIP catering management to help provide a seamless and timely service delivery Responsible for all safety audits and inspections, and acts as the standard bearer on the shift in regards safety management. Is accountable for the accuracy and timeliness of service delivery for all flights during the shift by monitoring supervisory activities, maintaining the provided KPI’s relating to staff performance Accountable for the accuracy of the inventory counts across the shift. Communicating throughout the shift with the kitchen team, the replenishment team and ware wash to ensure a smooth and timely flow of materials and equipment to the flight prep fu…see more details
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