Job Position: Contract Manager – Subject to Contract Award
Job Description: Serco – Jeddah, Makkah – – This role is accountable for planning, co-coordinating and controlling all technical and facilities management strategies and activities that ensure the contract delivers to contract Service Level Agreements on behalf of the Client & Serco. – The role will be the senior Serco person on site and therefore responsible for all staff and subcontractors, together with the financial and operational performance of the contract. Reason for role – This role ensures that contract deliverables are met in line with the contract service level agreements. – The role will be the senior Serco person on site and therefore responsible for all staff, and subcontractors, together with the financial and operational performance of the contract. Structure and reporting relationship – Typically reporting to the Managing Director and has client and customer stakeholder relationships. Based on the specific requirement of the role Key accountabilities In line with the senior team the Contract Manager will support and approve: – Manage the day-to-day operations of all elements of the Contract to meet all regulatory, business, strategic and Key Performance Indicators (KPI). – Manage and direct the operations of the business in accordance with Serco’s strategic plan, with an emphasis on standardisation of policies and procedures. – Regularly meet with line managers, supervisors, coordinators, team leaders or leading hands to keep them informed of decisions affecting their areas of operation and to ensure a uniform application of Serco’s policies and delivery of services. – Management of subcontractors and suppliers. – Preparation and management of operating budgets. Meet agreed budgets (commitments) and business planning outcomes. – Direct, assist, support and advise line managers, supervisors, coordinators, team leaders or leading hands, ensuring the implementation of changes necessary to meet evolving service delivery standards. – Set staffing levels in compliance with bu…see more details
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