Job Position: Assistant Restaurant Manager – Dylan Candy Bar
Job Description: Tiptopjob – Kuwait – The job holder of this position is responsible for supporting the Restaurant Manager in the daily operations of the assigned outlet, client queries and complaints management while providing support to FOH staff in the delivery of great services. Key Areas of focus: -•F&B Policies and Procedures -•Team Management -•Hygiene QA -Shift Management -Customer relashionship Management -Outlet Standards Key Responsibilities: -Organizational: -Follow all relevant F&B policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner -Operational: -Maintain relationships/communication with vendors/suppliers to ensure that the most appropriate and efficient equipment/tools/methods/services are used with the optimum cost -Supervise the day-to-day operations of FOH team to ensure that work processes are implemented as designed and in compliance with established standards and procedures -Lead the operations of a specific Restaurant when Restaurant Manager is on leave -Assist in managing profitable operations and contribute towards achieving outlet business goals -Visit each guest table and ensure their experience is positive -Deal effectively and efficiently with any customer complaints -Assist in the development and management of shift schedules -Ensure cleanliness and hygiene in FOH and BOH are maintained -Oversee regular preventative maintenance, maintain outlet safety and sanitation standards -Maintain a clear line of communication between the staff in the outlet and higher management -Create a positive working atmosphere for all and deal effectively with disputes amongst staff Your Profile: Team Player Communicator Customer Oriented Flexible Organized High school degree or equivalent A minimum of 8 years of relevant experience with at least 4 years in a similar role Competencies: Behavioral Level Technical Level Collaborating for efficiency -xx xx Drive, en…see more details
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