Job Position: Customer Service – خدمة عملاء
Job Description: ابراهيم القرشي – Jeddah, Makkah – Effectively manage large amounts of incoming calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/team sales targets and call handling quotas. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Skills Proven customer support experience. Track record of over-achieving quota. Strong phone contact handling skills and active listening. Familiarity with using computer applications. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication skills. Ability to multi-task, priorities, and manage time effectively. Work under pressure. High school degree. Job Details Job Location Jeddah, Saudi Arabia Company Industry Retail/Wholesale Company Type Employer (Private Sector) Job Role Sales Employment Type Full Time Employee Monthly Salary Range Unspecified Number of Vacancies Unspecified Job Ref. JB3827041 Preferred Candidate Career Level Entry Level Years of Experience Min: 1 Residence Location Jeddah,Saudi Arabia Gender Male Degree Bachelor’s degree / higher diploma This job is posted in the following Specialties: People who applied to this job also applied to Petromin Corporation Jeddah, Saudi Arabia Saudi Total Jeddah, Saudi Arabia Amaken sarl Jeddah, Saudi Arabia Al Nahdi Medical Co Jeddah, Saudi Arabia Tamer Group Jeddah, Saudi Arabia My Little House Jeddah, Saudi Arabia Do you need help in adding the right keywords to your CV? Let our CV writing experts…see more details
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