Job Position: Guest Services Executive – Front Office
Job Description: Jumeirah Hotels & Resorts – Jumeirah, Dubai – Guest Services Executive – Front Office Type: , * Company: Location: , * Experience: Min 2 years Education Level: Secondary school certificate Job Summary An opportunity has arisen for a Guest Services Executive to join Front Office department in Jumeirah pre-opening hotel. Responsibilities Make sure that all arrival guests are served refreshments on arrival. Escort the guest and provide a Room Orientation to every arriving guest following the Jumeirah hallmarks and luxury standards. Complete all individual personalized check ins and check outs. Perform Front Desk Cashiering duties. Completing Registration cards & Follow ups on the guest payments. Answering and distributing all Telephonic/Fax or Emails of in-house guest or incoming guests. Assist Other Hotel Front office Operation (Club Executive/Premium Leisure/Concierge/Telephones/Business Centre/Data Entry etc.) whenever required. Adhere to applicable policies and step by step procedures, particularly…/diploma or degree in hospitality management Good knowledge in OPERA (PMS) is essential Proficient in MS Office applications Outgoing personality with ability to communicate with guests and colleagues Excellent English communication skills Additional language is an added value About Company Jumeirah Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards. The company was founded in 1997 with the aim to become a hospitality industry leader through establishing a world class portfolio of luxury hotels and resorts. Building on this success, in 2004 Jumeirah Group became a member of Dubai Holding – a collection of leading Dubai-based businesses and projects – in line with a new phase of growth and development for the Group….see more details
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