Senior IT Engineer | UAE

Job Position: Senior IT Engineer
Job Description: Robert Bosch Middle East – Dubai – Job Description and Requirements Ensure availability and quality of IT systems, services and infrastructure in the company. Manage incidents & requests from customers, ensure highest customer’s satisfaction. Coordinate with international team to implement network/system changes, product upgrade. Provide training to end-user for IT systems & products, at least on monthly basis. Provide consultancy to management on IT solutions, follow Bosch standards & regulations. Manage IT fixed-asset leasing service. Provide IT reports as required. Assist IT Management Team on budget planning and cost monitoring. Cross support and back up for other entities as required. Other IT Tasks as assigned. What distinguishes you Minimum Bachelor degree or equivalent in Information Technology or Computer Science At least 7 years’ experience in global company preferred Hardware / Software Skills Good MS office skills Proven IT Project coordination experience Experience in intercultural… communication and cooperation Experience in mixed OS environment (Ubuntu, Windows, and Mac), MS Office 2013 (and later version) Experience working with core/distribution switches, access points, Lync, IP phones, video conference Basic knowledge in Cloud, IoT, I4.0 preferred Strong technical understanding of IT Infrastructure and Services: Network, Server, Database, Storage, Desktop is mandatory Excellent Customer orientation and Strong team player High sense of responsibility, meticulous, disciplinary and proactive Highly motivated, target oriented and able to work independently Your future job location offers you Flexible worktime options, benefits and services, medical insurance, sports and health opportunities, on-site parking, pantry facilities, access to local public transport, recreation room….see more details

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