Job Position: Salary Officer – Branch Processing Unit
Job Description: Gulf Bank – Kuwait – Job Purpose:- To perform a wide range of standard and specialized clerical duties within the Salary department ensuring continuity in operational support to various department/branches and customers in accordance with bank’s policies and procedures. Accountabilities:- Salary Processing: Receive Customer letters for processing salaries at the counter/through mail and acknowledge receipt, read and understand the text and verify the customer signature to initiate posting. Upload & process ministry files. Process Allowances & End of Service. Process Salary files received from local banks. Process of Central Bank advices. Forward details to the immediate Management Associate for checking and authentication and ensure timely follow up. Ensure to get necessary approvals for OD transactions. Balance suspense accounts & GLs end of day. Customer Relations: Deal with customers/external authorities over the telephone to exchange information for clarifying facts, take necessary action to identify discrepancies and undertake initial investigations to resolve the problem. Inform customers that the credit officer rejected to pass the OD transaction. Corporate Governance: Follow all relevant operational procedures and instructions so that work is carried out in a controlled and consistent manner. Conform to risk policies and procedures to minimize the error ratios and customer frauds. Qualifications a) Education / Qualifications: Higher Secondary School Certificate / Diploma in Banking Operations b) Knowledge: Good understanding of banking procedures, international guidelines c) Experience:1 – 3 years of relevant experience with basic data entry proficiency and BEAM exposure d) Accreditation / Licensing: Non e) Generic & Specific Skills: · Excellent command in English/Arabic (spoken/written) · High organizational & time management skills · Analytical thinking and problem solving · Excellent Communication and team management skill…see more details
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