Job Position: Customer Service Representative Cum Office Admin Specialist Job in Dubai
Job Description: Dubai – Customer Service Representative Cum Office Admin Specialist Vacancy in Dubai Our Trading Company has established itself as an industry leader for the past 19 years and we are looking for an Experienced Customer Service Representative cum Office Admin Specialist. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems of our customer with accuracy and efficiency. A good Customer Service Representative should also be proficient with MS Office Applications and General Office Administration. Responsibilities Manage large amounts of incoming calls and emails Identify and assess customers needs to achieve resolution and satisfaction Provide accurate, valid and complete information by using the right methods and tools Work with appropriate team to handle customer complaints and provide applicable solutions within the time limits Follow up to ensure end-to-end resolution Keep records of customer… interactions, process, and file documents Follow communication procedures, guidelines, and policies Requirements Bachelors Degree Strong command of the English language Excellent communication skills both verbal and written Proven customer support experience or experience as a Client Service Representative Proven experience as an office administrator, office assistant, or relevant role Customer orientation and ability to adapt/respond to different types of characters Ability to prioritize and manage time effectively Competitive package and other benefits await successful applicants. If interested, please send your updated CV with recent photo to uaerecruitment.hrm(at)gmail.com Email:…see more details
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