Job Position: Guest Services Executive, Concierge – Jumeirah Pre-opening Hotel
Job Description: Jumeirah – Dubai – . Use guest’s name at appropriate times during a conversation. Act as an information resource by being well informed and aware of all activities and events happening within the hotel as well as other JI properties and throughout Dubai. Maintain in-depth knowledge about the area sites, tours, restaurants surrounding countries and assign the work to the Bell Attendants as required. Proactively seek to maintain up-to-date product knowledge about the hotel as well as other Jumeirah International units and Dubai. Actively sell and promote the resort’s facilities first, then refer guests to other Jumeirah International properties and only suggest other hotels/restaurants, if suggestion can’t meet the guest’s request. Act as a sales person of all Jumeirah properties and products. To be aware about UAE customs, history and culture. Coordinate the collection, delivery and storage of luggage with the Bell Attendants, and ensure all info is recorded. Ensures an accurate luggage tagging…see more details
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