Job Position: Program Manager (PM2 or PM3)
Job Description: Adabisc – Doha, Qatar – Job Scope Program Managers are responsible for managing a variety of programs and projects. They help plan and manage workflow and tasks for project teams. Program Managers work directly with clients and are responsible for key program metrics such as client satisfaction, budget, schedule, and profitability. This role is expected to work independently, with limited supervision, and has a high degree of decision making responsibility. General Duties and Responsibilities PM1 Create work plans, schedules and budgets for all internal and client projects Communicate progress against schedule, budget, quality and profitability Act as the primary point of contact for the customer Responsible for successful delivery and customer satisfaction Anticipate and identify issues and report to the client and team; propose and communicate options for resolution Partner with Business Development to review SOWs and estimates Manage multiple projects seamlessly PM2 In addition to PM1 duties Partner with Business Development to create SOWs and accurate estimates Staff and schedule programs based on needs and capacity Clarify undefined or ambiguous projects Manage multiple project engagements and programs seamlessly Review and improve project processes and internal processes Provide direction and feedback to project teams Own an internal area of expertise, promote and continuously improve that area for the company PM3 In addition to PM1 and PM2 duties Partner with Business Development to grow accounts Plan and structure programs Take on the role of Program Lead on programs where appropriate Own a client facing area of expertise, continuously improve that area for the company, and provide consulting support in that area for clients Skills PM1 5+ years of customer facing project management experience, background in creative services is preferred Understanding of the creative services processes Proven success managing print work, animations or light interacti…see more details
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