QR17566 – Senior Airport Services Agent l Qatar Airways l Sohar | Oman

Job Position: QR17566 – Senior Airport Services Agent l Qatar Airways l Sohar
Job Description: Sohar, Al Batinah – Qatar Airways Welcome to a world where ambitions fly high From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team. We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world. We offer competitive compensation and benefit packages. About Your Job: As Senior Airport Services Agent, you will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR’s commercial. You will ensure safety standards and procedures are met while passengers and their baggage are handled in a consistent manner. Your key accountabilities include: Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc. Assist duty officer to handle company material and records Liaison with GHA for quick processing of hotel and transfer passengers Work with GHA and ensure smooth passenger handling Assist passengers in regards to entry requirements, visas, residence permits etc. Ensure passengers are assisted smoothly through airport facilities Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit. About You: You will need to hold a Bachelor’s Degree, trade or vocational qualification with 3 years of job related experience in customer service and at least 1 year in Airport operations. You will have strong knowledge and hands on experience in systems related to DCS , ticketing and reservation like Amadeus. To be successful in …see more details

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