Job Position: Technology & Product Development Team Member
Job Description: Zain Group – Riyadh – The Role: Supporting the implementation of the function yearly and monthly plans, providing technical support during the concept stage of projects, identifying technical requirements, participating in communicating technical requirements to technical departments (IT and Network), as well as participating in conducting products and services technicality testing throughout the project life cycle. The Responsibilities: Participating in analyzing concepts produced by Marketing and Business Development functions, in order to identify new products/ services technical requirements. Contributing in translating concepts to technical terms on all related systems and applications such as CRM, ERP, and Oracle…etc., in order to guarantee functionality and seamless delivering of services. Facilitating communications between Marketing and Business Development functions and technical teams (IT and Network), in addition to following up on technical issues effecting customers, in calibration with other technical departments. Participating in designing testing scenarios, performing tests and troubleshooting for existing and newly developed products including pre-launching testing in order to guarantee product technical functionality, and monitoring products performance throughout product the life cycle. Suggesting new ideas for products, services, and initiatives that will decrease churn, maintain customer retention, and increase customer acquisition, and communicating them with the team. Performing other duties related to the job as assigned by the direct supervisor. Skills Knowledge and Experience: Bachelor’s degree in IT, Engineering or a related field. Job Details Job Location Riyadh, Saudi Arabia Company Industry Information Technology Company Type Employer (Private Sector) Job Role Information Technology Employment Type Full Time Employee Monthly Salary Range Unspecified Number of Vacancies Unspecified Job Ref. JB3800996 Preferred Cand…see more details
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