Job Position: CUSTOMER EXPERIENCE NPS MARKETING ANALYST IN
Job Description: Abu Dhabi – Employment Type: Full Time Monthly Salary: Unspecified Minimum Work Experience: 1-2 Years Minimum Education Level: Bachelors Degree Listed By: Employer Company Size: 11-50 Employees Career Level: Mid-level Description: CUSTOMER EXPERIENCE NPS ANALYST – MARKETING UNDER HUSBAND/MOTHER/FATHER VISA WORK LOCATION: ABU DHABI JOB SUMMARY This role holder is responsible for supporting the day-to-day operations of Customer Experience Net Promoter Score (NPS) system and embedding it as a driver of customer centricity in the organization. This role holder maintains close attention to detail ensuring high standards of quality. ROLES AND RESPONSIBILITIES Support ongoing analysis, reporting and feedback distribution of customer surveys Help manage survey architecture and design, including metrics integrity and future improvements Support day-to-day management of NPS operational systems including survey trigger generation & distribution to customers, feedback…see more details
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