VAC7211-Senior Engineer – Network Operations FulFilment ( Omani or GCC National ) | Oman

Job Position: VAC7211-Senior Engineer – Network Operations FulFilment ( Omani or GCC National )
Job Description: Ooredoo – Muscat – Ooredoo Oman Family Member: As the Senior Engineer – Network Operations FulFilment you will be responsible of undertaking a role in the Service Operation Management section, in order to assure efficient and effective daily operation, covering creating, implementing and improving operation processes. Operation assurance senior that contributes to the success of the operation assurance department’s mission that required a board knowledge in telecom network, telecom principles, theories and concepts while managing manage service. Core Responsibilities: You will be responsible of making an input to different operation assurance discussions based on knowledge and working experience, making an input to processes improvement or new processes strategy discussions based on knowledge and working experience, able to implement the already agreed on processes with different concerned teams (internal and external) to ensure a smooth network change, proper incident handling, spare parts availability and risk mitigation, leading management of complex, and lower, network incidents to ensure an efficient and effective handling during the incident and preventive actions later by concerned teams (internal and external), leading disaster recovery plan delivery and test in alignment with concerned teams (internal and external), Is able to identify, assist and evaluate opportunities of enhancement to different active processes such as change, incident and risk management and implement them, Is able to maintain up-to-date process documentations. Is able to identify, assisting, evaluating potential risks to network operation and work with other teams (internal and external) to mitigate them, continually coach and train junior employees and peer group on different processes such as change, incident and risk management and implement them, having a deep understanding of contracts (e.g. managed service) and is able to interact effectively with them on daily basis, able to facilitate meeti…see more details

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