Job Position: Site L&D and ACES Manager
Job Description: Souq.com – Jeddah, Makkah – The Learning Manager is an active member of the Operations Learning team, driving and supporting network-wide initiatives. Successful candidates will have a creative, true hands-on approach, as well as strong knowledge of warehousing/manufacturing, instructional design, Learning Management Systems and data-driven, analytical thinking skills. In addition, effective presentation and persuasion skills are a must. This role requires the ability to influence without authority. The Learning Manager will: -Actively manage a team of training specialists including their deployment, development and productivity. -Ensure that the work of the team and individuals is continually aligned to meet internal customer’s needs. -Act as a proactive and productive liaison/partner with the corporate Department consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics. Employee Development: Foster the development and growth of Amazon employees (i.e., mentoring, teaching, etc.). -Create and implement training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, etc.). – Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed. – Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, SJIs, and other training aids/visuals. – Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of FC performance and goals and required YOY improvements and provide training assistance where necessary in order to achieve these goals. Fully understand workflow, daily production goals and reports used to drive the business. – React quickly and efficiently to production imperatives, scheduling conflicts and network-wide rollouts. – Ensure and d…see more details
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