Job Position: Senior Officer – Enterprise Policy and Procedure
Job Description: Kawader HR Consultancy – Abu Dhabi – Purpose of the Job: Working in Enterprise Policy and Procedure Department (EP&P) for the development of documents relating to Operations and its core functionalities. To ensure alignment of all policies and processes with the Entity’s overall Goals & Objectives. Main Duties and Responsibilities: Generic Standard Operation Procedure document Development: Document the Operational Guidelines and all of its applicable processing document/s across Operations Department. In doing so, to cater to any other documentation needs that reflect a certain process/ functionality discharge by the Banks Operations Division Process improvement: Understanding areas of process improvement, obtaining the agreement of process owners and ensuring the relevant change in SOP documentation, provided that the requests are submitted with the necessary documentation required to amend the existing SOPs and approval of Head of the requesting department. Revisions of SOPs: Revising existing documentation in line with change requests. Document Administration: Ensuring efficient distribution of SOP documentation and maintenance of relevant process owner approvals, version control, and storage of documents. Document Control: Maintaining the registry of SOP contents. Filing and documentation control. Advise the line management on the progress of all work under his / her control. Develop ancillary documentation required by Head of the department or a designated officer. Specific: As a Senior Process Analyst, the responsibilities will include: Document creation of Level 1 to Level 5. Creating easy “End user guide”, Collaborate with subject matter experts and conduct interviews with various users and technical staff to collate and translate technical information into manuals and web-based documents for non-technical and technical users; using SIPOC’s and VISIO process mapping Converting & maintaining standards for documentation, publishing documentation on the web central …see more details
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