Receptionist / Customer Service | Kuwait

Job Position: Receptionist / Customer Service
Job Description: Dental House Center مركز دنتال هاوس – Kuwait City – Functional Description: This position is responsible to receive patients and visitors to the Clinic and maintain the reception area to ensure that a good initial impression is given. Major Duties and Responsibilities: Receive all visitors to the company, ensuring that their requirements are promptly dealt with and that they are given a favorable impression of the Clinic. Supervise the collection and delivery of incoming and outgoing mail to ensure that it is promptly delivered to the correct addresses, internally and externally. Receive deliveries for staff in the building. Observe all necessary security arrangements. Maintain the reception area in a tidy manner so that a favorable first impression is given to any visitors. Maintain stocks of brochures, magazines and other information and ensure that these are easily accessible to visitors. Answers telephones and directs the caller to the appropriate associate and transfer a caller to an associate’s voice mailbox when the associate is unavailable. Pass any customer comments, inquiry or complaint to the appropriate staff to enable them to attend to the matter and identify any potential improvements. Take and retrieve messages for various personnel. Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information. Note: this job description shall include, but is not necessarily limited to the above duties. May temporarily perform other duties assigned to maintain operations and services. Skills The ideal candidate would have a friendly and outgoing personality Neat and trendy in appearance, dependable and highly organized Shorthand/fast notes skills will be preferred PC skills in MS Office – Word, Excel & PowerPoint Bilingual proficiency in Arabic and English Job Details Job Location Al Kuwait, Kuwait Company Industry Medical/Hospital Company Type E…see more details

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