Customer Service Executive locals only Oman 30/4/2018 | Oman

Job Position: Customer Service Executive locals only Oman 30/4/2018
Job Description: Jotun – Muscat – Oman Oman Customer Service / support Oman as a country is undertaking many development projects to modernize the economy, improve the standard of living, and become a more active player in the global marketplace. Currently the GDP growth of Oman is forecasted close to 2.5%. Oman’s non- oil sector is expected to grow well above 3%. The Omani Government is implementing its sixth 5-year plan, launched in 2000, to reduce its dependence on oil and expatriate labor. The plan focuses on income diversification, job creation for Omanis in the private sector, and development of Oman’s interior. Currently, efforts are underway to liberalize investment opportunities to attract foreign capital. Jotun Paints Oman has been in operation since 1985 and is serving the local market with Decorative, Protective and Marine paints. Jotun Paints Oman is the market leader in all segments, and a consistent performer with excellent growth potential. The current turnover is USD 78 million with a projected STP of USD 88 million for 2017. To achieve the future growth ambitions, Jotun has invested in a new factory with a production capacity of 60 million liters and already in full operation. We are looking for a dynamic candidate for the position of Customer Service Executive. This position will be based in Muscat reporting to the Customer Service Manager. Responsibility The position has specialist responsibility for Export documentation & Customer order handling on behalf of Jotun Oman. This requires the expertise within all relevant areas of customer service, export handling and documentation. Manage all incoming orders to review product assortment, CMC prices, code activation & release to production Coordinating and monitoring status of all orders to ensure that Jotun’s IDP objective is achieved. Ensure to provide effective communication across the Jotun group regarding Intercompany orders regarding material availability or confirmation on deliveries Export documentation handling …see more details

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