Job Position: Recreation Receptionist – Wyndham Doha West Bay
Job Description: Doha, Qatar – 1802313 Recreation Receptionist – Wyndham Doha West Bay 05 Apr 2018 The Recreation Receptionist will contribute to the performance of the hotel by ensuring that all health club reception responsibilities are carried out in an efficient and timely manner. He/She will be responsible in handling all the duties related to the recreation facilities such as taking reservations, handling phone calls, answering the mails, assisting the guests, directing them, etc. KEY RESPONSIBILITIES – Greets and welcomes all guests entering the facilities in accordance with Wyndham standards. – Provides the guests information regarding the services and packages offered in the health club. – Issues and retrieves locker keys and towels before and after use. – Promotes all classes, activities and services that are offered within the club – Assists the personal trainers in ensuring that all members and guests follow safety procedures, rules and regulations. – Checks periodically on the cleanliness and order of the locker facilities – Ensures all the reception area is tidy and clean and that all materials (e.g. towels, newspapers, magazines and advertising material) is readily available – Encourages sales through full product and price knowledge of offered and available facilities. – Records and reports any maintenance issues to the Engineering department. – Ensures that all guest payment transactions are completed and properly recorded. – Recording any lost items found prior handling to the Housekeeping department. – Understands the entire recreation facilities policies. – Reports and records any incident happen in the area. – Is Knowledgeable about Wyndham rewards program and promotions especially in the recreation facilities. – Must be sales-minded, presents options and alternatives to guests and offers assistance in making choices. – Ensures constant update of guest profiles/history regarding preferences, complaints etc. – Is aware of closed out and…see more details
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