Job Position: Jr Desktop Support Technician
Job Description: Artan Holding – Doha, Qatar – Serve as technical support for Citrix issues; supporting both application using Citrix XenApp/XenDesktop and operational teams through systems analysis, diagnosis, troubleshooting, performance analysis and resolution. Support Citrix XenApp/XenDesktop Infrastructure Servers, with load management/balancing, automation and monitoring, problem resolution, improvements, and capacity planning Possess technical knowledge of Microsoft Active Directory and NT Infrastructure, FTP, network topologies, Windows Clustering, Web Services, Citrix, Terminal Services Printing, RAS (Remote Access Services), VMware Server Virtualization. Collaborate with technical teams to provide oversight, guidance, and technical assistance for both internal and external Citrix environments and the organization’s applications hosted within the Citrix infrastructure. Perform routine hardware and software testing, configuration and installation. Identity user training needs develop and deliver desktop- related training. Perform routine maintenance related to all hardware and software in the school. Resolve PC, server, network and software problems & create and maintain desktop images. Provide basic user support to the I.P. telephone system. Perform routine network and PC installations, troubleshoot, maintain and resolve any related problems Provide support for devices such as printers, projectors, interactive whiteboards and access control devices. Required Skills Administration knowledge of Windows Server 2008 R2 and desktop operating systems. Hands on experience in Active Director, IIS Web services and related web environment Knowledge of mobile devices, such as iPads, iPhones, Android and Blackberry. Cable installation, CCTV cameras installation, DVR configuration, access and support Commercial IP CCTV security system installation, setup, and repair. Responsible for monitoring and troubleshooting stationary and remotely controlled motion IP CCTV camera installation and Cat- 6 struct…see more details
Note: This advertisement for Jr Desktop Support Technician maybe valid for one month from the date it was posted, so don’t miss the chance and apply now!
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