Customer Service Specialist – Supply Chain | Saudi Arabia

Job Position: Customer Service Specialist – Supply Chain
Job Description: Medtronic – Saudi Arabia – – Process and follow up of orders in compliance with current policies, procedures and work instructions. – Follow up of financial (payment) situation and control the fulfillment of contractual terms by Customers in close collaboration with Finance department and Business Unit Managers. – Support of sales contracts. – Day-to-day close relationship with distributors and service providers. – Maintenance of Customer and Material Master Files. – Work on structural process improvements with Customers and Business Unit Managers. Reverse Logistics Management – Management of customer complaints and return process. – Coordination on warranty issues. – Maintenance of return acceptance criteria. – Follow up on Distribution Hold Notifications and the return of hold products to Medtronic suppliers. Supply Chain Management – Monitoring of shipments «In-transit». – Support of customs clearance procedure. – Support of inventory management. Damaged/missed goods monitoring. – Control over product availability to reduce items on back-order. – Support of abnormal demand detecting and managing New Local Legal Entity (OOO) logistics establishment – Support organizing of excellent, efficient third party warehousing & distribution operations. – Support of establishing of effective quality management system REQUIREMENTS Must Haves – Higher education in Economics or Technical – MS Office (Excel) – Fluent English written and spoken – Excellent knowledge of Microsoft Excel. – Minimum 2 years work experience in Customer Service in a multinational company Nice to Haves – General customs regulations – Work experience in Medical Device or Pharma – SAP know-how ABOUT THE COMPANY Medtronic is the global leader in medical technology – alleviating pain, restoring health and extending life for millions of people around the world. Medtronic’s mission is: To contribute to human welfare by application of biomedical engineering in the research, design, manufacture…see more details

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Note: This advertisement for Customer Service Specialist – Supply Chain maybe valid for one month from the date it was posted, so don’t miss the chance and apply now!

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