Job Position: Manager – IT Facilities and Operations.IT – Infrastructure -Omani Only
Job Description: Oman Air – Muscat – Strategic 1. Lead global, strategic technology initiatives to build and maintain key elements of the IT infrastructure and associated project portfolio, including but not limited to, enterprise messaging systems, active directory multi-forest integration, multiplatform hosting resources for business critical applications, scalable Storage Area Network, enterprise backup and recovery solutions and Data Centre Infrastructure Management (DCIM). 2. Provide leadership for delivery of 24/7/365 service operations and KPI compliance. Establish metrics, Key Performance Indicators (KPIs), and Service Level Agreements (SLA) to continually improve the performance of IT operations. 3. Provide infrastructure services by enabling innovation and leveraging IT trends that can create business value consistent with organisation goals. 4. Ensure comprehensive Disaster Recovery (DR) architecture is maintained and operations are in place to ensure compliance with required RPOs and RTOs during business continuity events. 5. Motivate, organize, mentor and manage the team by planning future skill requirements and technical trainings in coordination with Learning and Development department of the organisation. Operations 1. Lead and manage the IT Infrastructure Operations being carried out by the subordinate teams in order to ensure faultless and timely provision/resolution of all incoming IT requests/incidents within: 2. IT Facilities Management (Mainly Primary and Disaster Recovery Data Centers) and ensure proper data replication and redundancies are in place 3. Manage all tasks and enhancements for Oman Air Data Centers (HQ, DR, Cloud) 4. Database Administration, Business Critical Systems Infrastructure Administration 5. Storage and Backup Administration, Messaging System Administration, and System Operations and Monitoring 6. Develop RFPs/RFQs/RFIs, review products/solutions/services evaluations, coordinate selections to ensure that pricing, terms and conditions for supplier …see more details
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