Job Position: Rental Sales Agent/ Customer Service
Job Description: Doha, Qatar – Key Responsibilities: Complete necessary rental or parking information, disclose rates, terms and conditions of rental and obtain customer signatures while using effective sales techniques to encourage customers to utilize service options Receive telephone calls and handle customer-related issues; direct other phone calls to appropriate personnel or take messages. Complete, review and submit various reports to supervisor. Maintain and update rental agreement files; contract and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions. Balance money in counter drawers, retrieve amount of money collected during shift, complete deposit slip and place money in safe. Enter and maintain information in location logs. Maintain cleanliness of the rental office area and perform associated custodial duties. Complete Car exchange requests in Computer system. Perform related responsibilities as assigned or required. Skills Skills 2-3 years experience of Car Rental or Car Leasing, automotive industry, and tourism Ability to use effective sales techniques. Knowledge and skill in the operation of Car reservation software Ability to demonstrate effective interpersonal and communication skills with customers. Knowledge of Car Rental or Car Leasing operations Good organizational skills. Ability to present a professional, enthusiastic attitude through effective communication skills to promote a positive impression to customers and employees. Ability to recognize the opportunity to present upgrades to customers. Ability to type and perform data entry accurately. Ability to process all paperwork according to policies and procedures Ability to write clearly and concisely. Mandatory: Must be Bilingual (English and Arabic) Qatar Driving License Must be available in Doha Transferable visa with NOC Job Details Job Location Doha, Qatar …see more details
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