Job Position: Sales Order Processor
Job Description: Hempel Paints Company ( ME ) – Kuwait City – Key Responsibilities To provide superior customer service Be responsible for accurate and timely issue of quotations and Performa invoices to the customers as required. To provide the deco sales team with internal back up during sales calls To coordinate the sales and marketing programs between dealers, sales representatives and end users. To ensure proper follow-up of pending orders, including the co-ordination of deliveries i.e. delivery times and other communications associated with orders. To perform any other duties as may be required of him in pursuance of the job function. Monitor the prices during the order entry. Perform all the secretary jobs needed from the sales manager. Ensure invoices are settled in accordance with the approved payment terms and established credit limits. Inventory stock and replenish when inventory drops to a specified level. Arrange to obtain the required approval. Monitor credit limits of the customers through coordination with branch accountant. Key Tasks Covering all related back office sales tasks to maintain maximum back up for sales team amd provide premium customer service. Key Success Criteria’s / KPIs Responsible for handling all sales back office tasks ( Order processing, invoicing, monitor credit limts) Providing premium customer service either for salesmen or company customers. Follow up with supply chain and warehouse for production and delivery schedules as per sales plan. Skills Work relations Work inside office as inhouse sales coordinator and order processor. Required education and experience Diploma or university graduate. 3 years’ experience Excellent computer skills. General competences most relevant for the job Hard worker Constructive teamwork Good customer service skills Effective communication Able to work under pressure Organized Education Diploma or university graduate. Job Details Job Loca…see more details
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