Job Position: Electronics Retail Manager
Job Description: New Market Company – Falcon RC Hobby – Kuwait City – Recruiting, training, supervising and appraising staff. Managing budgets. Maintaining statistical and financial records. Dealing with customer queries and complaints. Overseeing pricing and stock control. Maximising profitability and setting/meeting sales targets, including motivating staff to do so. Ensuring compliance with health and safety legislation. Preparing promotional materials and displays. Liaising with head office. Managing and motivating a team to increase sales and ensure efficiency. Managing stock levels and making key decisions about stock control. Analysing sales figures and forecasting future sales. Analysing and interpreting trends to facilitate planning. Using system to record sales figures, analyse data and forward plan. Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews. Providing or organising training and development. Ensuring standards for quality, customer service and health and safety are met. Resolving health and safety, legal and security issues. Responding to customer complaints and comments. Organising special promotions, displays and events. Making sure stock is available on time and supply our retailers and own store. Making sure all sales channels are displaying the products according to our standards. Attending and chairing meetings and negotiate agreement terms. Updating management on business performance, new initiatives and other pertinent issues. Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues. Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing. Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market. Promoting the organisation locally by liaising …see more details
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