Job Position: I.T. Systems Manager – WHOLESALE CHANNELS
Job Description: ADCB Abu Dhabi Commercial Bank – Abu Dhabi – Focus on Channels for Corporate Customers like Online Banking, H2H and Online Integration with 3rd Party in addition to customer experience from technology point of view. Strong technical knowledge and management of application lifecycle including extensive application testing and rollout experience Experience in corporate portal and integration with external system & back end systems Online offering of Cash Management and eCommerce technologies and its securities. Handling products with multi-channel and familiar with Omni-channel approaches Good exposure in liaising with back office processing of functionalities such as Corporate Lending, Trade Operations, Payment Operations and & Delivery thru multi channels ACCOUNTABILITIES System Management Manage a portfolio of banking applications along with managing key support processes like problem management and incident management and ensure effective performance monitoring metrics, dashboards and service levels are in place and utilized Undertake complex technical evaluations of existing infrastructure and ensure priorities are assessed and defined in order to determine upgrade capacity plans and needs that will enhance system performance and put forward comprehensive recommendations Lead capacity planning for new and existing systems and in the resulting technology change that may impact future development in technology services and systems within the bank Lead development and implementations of processes for ensuring that overall architecture and systems integration of the respective systems acquired by the Bank has a commonality and direction which will be sustainable for the foreseeable future in both banking and technology perspectives Project Management and Change Delivery Manage and ensure delivery of multiple technology projects and change deliverables in a high priority, medium or strategic level for respective functional area within time and budget, developing proj…see more details
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