Job Position: Customer Service Coordinator – 6 MONTH CONTRACT (VISA AVAILABLE)
Job Description: dorma+kaba – Dubai – Responsible for all customer related inquiries and processing of the same within given time limit or as per dormakaba set standards· Responsible via the purchasing department for coordinating dormakaba factories worldwide and where necessary, to other vendors for non-dormakaba products & accessories in terms of order delivery to the customer. Responsible to liaise with concerned dormakaba and non-dormakaba vendors regarding order status and updating customer. Ensure effective usage of the CRM tool· Ensure strong relationship with Pre-sales, Sales, Operations & Accounts to establish seamless processes/documentation that ensures smooth and hassle free experience for the customer. Ensuring customer complainants are addressed and resolved in reasonable time Skills Graduate – Bachelor Degree, ideally in Business Administration/ or any relevant Degree 2 to 3 years of experience in customer service preferably in a hospitality, logistics, Purchasing, manufacturing…etc. Excellent communication and interpersonal skills. Applicant must be: Proactive, has attention to details, problem solving skills and very positive. Computer experience is essential. Job Details Job Location: Dubai, United Arab Emirates Company Industry: Manufacturing Company Type: Employer (Private Sector) Job Role: Customer Service and Call Center Employment Type: Full Time Employee Monthly Salary Range: Unspecified Number of Vacancies: 1 Job Ref.: JB3584164 Preferred Candidate Career Level: Mid Career Years of Experience: Min: 2 This job is posted in the following Specialties: More × Subscribe to Job Alerts by Email Subscribe Invite Your Friends to Bayt.com Are You Hiring? Email me jobs like this There was a problem submitting this form: Please review the highlighted fields below and try submitting again. dummy Full Name * Email * Subscribe You can cancel job alerts at any time. By clicking “Subscribe”, you accept our . Email me jobs…see more details
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