Job Position: Junior IT Analyst
Job Description: Sharaf HQ Investment – Dubai – We are on the lookout for Junior IT Analyst, a new member of our Adventure HQ family who contributes to our success by ensuring a smooth and efficient operation of all IT and POS related systems. The ideal candidate for this position is someone who has the ‘IT smarts’, plus lives and breathes adventure. If you are organized, have an open mind, are driven to deliver exceptional performance, and are looking to work in a fast-paced work environment, then this is the place for you. To join our family and to harness your creativity, customer focus and enthusiasm for living life outdoors, please apply by clearly articulating why you are the best fit for this great adventure. Skills Resolving IT Issues within the Support Group and Stores. Escalating unresolved IT issues effectively. Responsible for managing backups. Diagnosing and resolving technical issues, including maintaining logs. Providing server, laptops, desktop and software support, including configuration… and installation. Ensuring security and upgrades are applied to desktops and laptops and kept up to date. Undertaking small-to-medium sized IT projects as required by the business. Support and coordination with ERP & POS solution provider. Investigate and test alternate ERP software for recommendation. Manage ERP licenses & user privileges. Ensuring all logs for equipment and users are maintained. Creating purchase requisitions for IT hardware/software. Implementing price changes and all system related input for execution to store level. Prepare customized reports as per requirement of users. Conduct audit trail & check system intervention reports. Support for e-commerce, Virtual Reality and Augmented Reality implementations. Job Details Job Location: Dubai, United Arab Emirates Company Industry: Support Services Company Type: Employer (Private Sector) Job Role: Information Technology Employment Type: Full Time Employee Monthly Salary Range: $1,000 – $1…see more details
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