Job Position: Assistant Store Manager, Outlet Mall
Job Description: Burberry – Dubai – Req ID: 109911 INTRODUCTION Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies. JOB PURPOSE The Assistant Store Manager will lead the store team in providing an iconic customer experience, maximising every sale in order to ensure that the store maximises its profitability. You will ensure that the store team demonstrate excellent product knowledge, ensuring that customers receive the highest standards of a personalised customer experience. RESPONSIBILITIES Sales Make the most effective use of space and stock available to the store by maximising sales and minimising wastage of resources Ensure that the merchandise is displayed effectively using promotional material to reflect current demand. Achievement of sales budget. Train staff in selling techniques and product knowledge to ensure that there is an effective selling team within the store. Handle customer complaints tactfully and effectively. Prioritise and initiate Company objectives. Awareness of competitor activity and communicate this to the team. Be fully aware of the Burberry Experience programme and to make sure the team follows the programme at all times Merchandising Maintain the correct basic stock levels within the store. Work closely with the Store Manager and the Buying team to provide effective feedback, ensuring that popular selling lines are …see more details
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