Job Position: Technical Consultant 4
Job Description: CDK – Duba, Tabuk – Dubai – Accelerate Your Career Drive global technology We’re a global market leader in providing software and digital marketing solutions to the automotive industry. We’re innovating the way that automotive dealerships drive their customers’ car-buying experience from the moment they run a search online all the way through to bringing their car back in for a service. Join us and be a part of the evolution. We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organisation where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue. What you will be doing? You will be responsible for the successful implementation of our dealer management system, working onsite with our customers across the Middle East. This is a unique opportunity to work with a range of customers across the Middle East and there will be a large amount of travel involved in this role. You will be working as a member of the technical team and the installation team, managing pack installations, data migrations and box swaps, analyze existing systems, interface requirements, business processes and operational needs and advice customers on product operation. Core duties and responsibilities: Establish (working with others) the base software installation pack and configure the system to operate as expected Perform system integration testing to ensure the solution delivers what is expected by the client Manage and execute data migration (if required) to ensure that existing customer data is imported, validated and signed off by the customer prior to go-live Box swap operations – customer servers and hosted servers Execute the cut-over into production on the agreed go live date Working closely with the customer to understand their systems, and their operational requirements, processes and needs, in order to configure the products accordingly …see more details
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