Guest Services Executive – Front Office – Mina A’ Salam – Madinat Jumeirah | UAE

Job Position: Guest Services Executive – Front Office – Mina A’ Salam – Madinat Jumeirah
Job Description: Jumeirah – Dubai – Talise Spa and Talise Fitness, as well as Souk Madinat Jumeirah, a traditional retail and dining experience showcasing the best of Arabia. About the Job: An opportunity has arisen for a Guest Services Executive to join Front Office department in Mina A’ Salam. The main duties and responsibilities of this role: Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet Take payment from guests on departure and close their bills correctly Sell rooms to walk-in guests at the maximum rate possible Ensures that the Guest Services desk is manned, operationally prepared and stocked at all times Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody Update all information given by guests on the Registration Card on check-in into the Opera system making sure that all required information has been provided File all Registration Cards and dockets for in-house guests in… on check-in for all guests according to the Resort’s Credit Policy Carry out a Credit Check Report on each shift ensuring that all in-house rooms have sufficient credit Carry out cashiering duties like foreign currency exchange, paid-outs etc. Close their individual cashier audit at the end of each shift ensuring that all details balance Maintain their cash float, take full responsibility for it ensuring that it is balanced at all times Qualifications About You: The ideal candidate for this position will have the following experience and qualifications: A minimum of 2 years guest service experience in a 5 star hotel Should have a Secondary School Certificate or Degree Knowledge of basic Microsoft Office Applications as well as Front Office Applications (Opera) Outgoing personality with ability to communicate with guests and colleagues Fluent in written and spoken English Additional language is an added value About the Benefits: This position offers a highly…see more details

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Note: This advertisement for Guest Services Executive – Front Office – Mina A’ Salam – Madinat Jumeirah maybe valid for one month from the date it was posted, so don’t miss the chance and apply now!

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