Job Position: Sales System Administrator / VIP Desk Reservation Agent – Dubai
Job Description: Four Seasons – Dubai – Sales System Administrator / VIP Desk Reservation Agent – Dubai The Sales System Administrator will provide all support functions to their supervisor(s), including but not limited to input and maintenance of databases, assisting with client relationships and account management, supply ordering and tracking, handling incoming and outgoing mail, accounting functions, report generation and analytics, event planning/coordination, answering phones and providing additional general office assistance when needed. The position also handles VIP individual reservation services for customers based in the GCC and acts as a trusted advisor who exemplifies the highly-personalized service. The VIP reservations service close the gap between sales and reservations in a market that require special in-culture reservation services both for end-clients and travel agencies. The VIP reservations specialist has 100% access to ORS and will be expected to make and confirm reservations via ORS directly… with the hotel on behalf of the client. The candidate must be flexible, cooperative, able to multitask and a team player. A positive and professional attitude is a must. Qualifications: Excellent English language skills (reading, writing and oral proficiency) – knowledge of the Arabic language not a must but a plus) Proficient computer skills – Excel, Powerpoint and Word required Strong organizational skills with keen attention to details Result oriented with an analytical mind-set Knowledge in Salesforce.com, Lotus Notes and Marketo a plus Excellent telephone manners and ability to communicate with customers and all levels of management Ability to work effectively under pressure and handle several projects and deadlines at once Sales and/or event coordination experience a plus Position based in DIFC with direct reporting line to Regional Director of Sales / Director of Sales EMEA…see more details
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