Job Position: Aftermarket sales Engineer
Job Description: RSH – Dubai – , markets, and trends around us. Come join us to live well, work better, and be the best. Aftermarket Sales Engineer- Compressed air systems To develop the business for Service, Parts, Service contracts & other aftermarket products including competition parts and services to new and existing end users / customers and to increase the connectivity to installed base. Scope of work includes providing technical in-field support including installation visits and pre commissioning support to the end users / customers and to FAMCO IP sales team. Duties: To develop business for Service, Annual Service & Maintenance contracts, Parts and other aftermarket products for air compressors & W & H within DXB and NE region. To develop & install parts and service marketing activities, “go to” market strategies and customer support package for each new installation. This includes recommended parts stocking, annual service contracts, menu priced repairs and re-man programmes. Provide data and feedback… to the FAMCO parts product and inventory management team on parts competitors, general and specific market prices, parts availability and parts requirements (old and new) to assist in fine tuning inventory stocking profile. Manage and advise on the provision of credit facilities for new and existing customers and monitor the collection of receivables for parts and service within Abu Dhabi region. Carry out prospecting and conversion activity for existing customers & not using FAMCO parts & service. Provide up to-date competitive data from the field on existing and competitor installations through customer mapping in order to develop and enhance the FAMCO CRM database. To provide accurate monthly and quarterly forecast of parts and labour sales. Job Context: This primarily a sales role with two key elements 1) providing the key aftersales linkages between the existing customer base and the infrastructure enabling the sales transactions to occur efficiently 2) managing and monitoring…see more details
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