Job Position: Manager Infrastructure
Job Description: Qatar District Cooling Company – Doha, Qatar – Job Objective Ensure all Information Technology infrastructure and applications are always available, up to date and secure to all Qatar Cool and Subsidiaries’ employees. Key Responsibilities and Accountabilities Be aware of relevant networking products that would help improve the IT infrastructure at Qatar Cool and assist in the procurement of such products by providing technical expertise and helping in vendor management. Assist in controlling IT related risks by advising business and functional units on all IT policies and procedures and enforces end users’ Qatar Cool IT usage policies. Monitor file servers and desktops/laptops for any form of malfunctions and provide employees with necessary access based on management feedback. Responsible for all infrastructure services and servers, including but not limited to implementation, configuration, monitoring, maintaining and repairing thereof. Create and manage employees network and e-mail accounts in compliance with the Qatar Cool policies and procedures. Monitor all types of systems activity including domain controllers, exchange servers, file servers, print servers, antivirus server, archiving, storage and backup systems. Conduct regular backup of servers/end users’ data and ensure data is stored in accordance to Qatar Cool’s regulations. Ensure all necessary servers and networks have adequate protection from malware and viruses through installation and configuration of necessary firewalls and anti-virus programs. Set up user accounts, permissions, passwords and other security roles and features. Ensure all departmental technology requirements, critical complaints and infrastructure needs are met on time and are prioritized appropriately. Assist in IT software and hardware purchase requests Manages and maintains direct communication with vendors for maintenance, support agreements and warranty fulfillments. Provide end-user technical support to employees whene…see more details
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