Job Position: Guest Services Executive (UAE National Only)- Front Office- Jumeirah Zabeel Saray
Job Description: Jumeirah Group – Zabeel, Dubai – Jumeirah, Dubai – Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishing, Turkish artworks and stunning murals that conjure up images of the Golden Age of the Ottoman Empire. The resort boasts 405 rooms and suites, 38 Royal Residences, Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East and a collection of six diverse restaurants which offer a vibrant selection of culinary experiences. About the Role: The Guest Services Executive is the main point of contact at the reception. The main purpose of the role is to provide all guests with a friendly, efficient and informative service at all times, assisting guests with any Front Office related queries. The main responsibilities of this role will include: •Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet. •Take payment from guests on departure and close their bills correctly. •Be efficient… system whenever required. •Assist Guest Relations with escorting guests to their rooms on arrival, explaining all the features and facilities. Financial •Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests. •Take advance payment guarantee on check-in for all guests according to the Resort’s Credit Policy. •Carry out a Credit Check Report on each shift ensuring that all in-house rooms have sufficient credit. •Carry out cashiering duties like foreign currency exchange, paid-outs etc. •Close their individual cashier audit at the end of each shift ensuring that all details balance. •Maintain their cash float, take full responsibility for it ensuring that it is balanced at all times. •Minimize rebates and ensure that they all have sufficient justification, back-up and signatures. Others: •Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Team…see more details
Note: This advertisement for Guest Services Executive (UAE National Only)- Front Office- Jumeirah Zabeel Saray maybe valid for one month from the date it was posted, so don’t miss the chance and apply now!Get a job, Upload your CV to HiringUAE
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