Reservation Officer (Reservation Officer & Telephone Operator) | Abu Dhabi

Job Position: Reservation Officer (Reservation Officer & Telephone Operator)
Job Description: Millennium Hotels and Resorts – Abu Dhabi – Welcome to our World Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth. We have an Ambition to operate 100 preferred hotels by the year 2020. Job Location Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it’s a shopper’s dream come true. Business travelers can look forward to a state-of-the-art business centre. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs. Its 840 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away. Key Job Responsibilities: Answering guest request and replying email inquiries in a timely manner. Book and enter room reservation requests using the Property Management System / Opera. Enter group rooming lists while ensuring accuracy, as required. Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities. Liaise with Sales and other departments as required. Follow department policies, procedures and service standards. Qualifications: Multi task, handling of Hotel incoming calls & Reservations process. PMS Opera knowledge Microsoft Outlook email handling experience. Telephone Techniques…see more details

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Note: This advertisement for Reservation Officer (Reservation Officer & Telephone Operator) maybe valid for one month from the date it was posted, so don’t miss the chance and apply now!

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