Customer Care Advisor (Qatari Nationals only) | Qatar

Job Position: Customer Care Advisor (Qatari Nationals only)
Job Description: Qatar – About Vodafone Here at Vodafone, we connect everybody to live a better today, and build a better tomorrow.. That could be providing superfast network speeds to smartphones, providing ‘ unified communications’ through fixed solutions, making the lives of farmers easier with mobile money payments or streaming music into a car. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Vodafone a great place to work. Are you ready to help our customers discover, understand and enjoy the best that connectivity can offer? The adventure starts here Here we don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. For us, happy employees equal happy customers As a part of the team you will be responsible; Work in the Customer Care function for Vodafone Qatar to really deliver an awesome customer experience. The role is responsible for handling Premium customer care tasks and activities including but not limited to inbound/outbound calls, technical calls, emails, online communication, trouble tickets and customer complaints/escalations. The role is an integral part of the Customer Care team and applies to both business and consumer customer segments. What kind of tasks will you have? Teamwork : Interacts with colleagues in an effective manner. Respects others and works well within the team. Work as part of a team to ensure offering a really awesome customer experience at all times. Communication: Speaks clearly and fluently and writes in a clear and concise manner. Uses appropriate style and language for communication. Customer Focus: Concerned to provide prompt and efficient service to customers; goes out of the way to ensure that individual customer needs are met. Own and manage the customer relation…see more details

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Note: This advertisement for Customer Care Advisor (Qatari Nationals only) maybe valid for one month from the date it was posted, so don’t miss the chance and apply now!

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