Job Position: QR16414 – Reservations and Ticketing Agent l Qatar Airways l Sohar
Job Description: Qatar Airways – Sohar, Al Batinah – Organisation: Qatar Airways Job Function: Ground Services Division: Ground Services (Division) Employment Type: Full Time – Permanent City: Middle East | Oman | Sohar Last date of application: 26-Dec-2017 Qatar Airways Welcome to a world where ambitions fly high From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team. We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world. We offer competitive compensation and benefit packages. About Your Job: As a Reservation & Ticketing Agent, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets Accountabilities: Makes and confirms reservations for passenger Arranges reservations and routing using timetable, airlines manuals, reference guides, and tariff book. Perform a proper flight firming check to maximize flight utilization and reduce No shows Assist mishandled passenger such as NOREC/DNB to reduce passengers complaints Types requested flight number on keyboard of on-online computer reservation system and scans screen to determine space availability Issue tickets and PTAs quoting correct fare on to reduce passenger complaints Advise of changes in flight plan or to cancel or confirm reservation Maintain inventory of available passenger space on flights Advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights Control cash flow to ensure that the sales report is closed on time Initiate and promote QR Product to generate the revenue Record and process reservations made …see more details
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