Job Position: Account Receivables
Job Description: ManpowerGroup – Dubai – ESSENTIAL RESPONSIBILITIES Proactively contact customers for prompt collection or resolution of aged receivables, by regularly collecting & analysing customer data. Resolve customer inquiries promptly & accurately, by understanding customer market & needs. Support Cash Application team gathering payment details from customer and reconcile account if needed. Identify and log customer complaints, disputes in the system. Be responsible for customer financial order approval/releases (if needed), by balancing the needs of the customer with the financial realities of their liquidity. Have a controllership overview of the dunning cycle/letters. Support Risk function with background information of customers to set up appropriate credit limit for new and existing customers. Coordinate Payment Plan proposals, pre-bankruptcy and pre-receivership recoveries, once approved by the risk department. There may be an opportunity to take part in special projects, for those interested in personal / professional development opportunities. Accomplish all responsibilities in line with GE’s compliance and integrity requirements. Skills REQUIREMENTS Business School Degree or qualification or minimum of 2 years directly related experience to either cash collection or customer service, ideally in a multinational environment. Ability to work under pressure in a dynamic environment. Microsoft Office proficiency, especially Excel. Demonstrated effective cash collection skills, with detail orientation. Proven financial analysis skills Fluent English Ability to be pro-active and to think “outside the box”. Excellent proven interpersonal and teamwork skills. Excellent verbal and written communication skills. Capable of resourceful problem solving, while remaining customer-focussed. Cultural awareness in an diverse and international environment. Thirst for learning. DESIRED Solid knowledge and experience of Letters of Credit & Export Payment Terms is a plus. Factori…see more details
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