Job Position: External Account Executive
Job Description: Maersk Line – Kuwait City – – As a member of Kuwait Sales team, the successful candidate will manage existing customer relationships and performance, focus on growth in targeted areas, secure new customers and work well in a team environment, while being responsible for individual results. – Manage assigned customer and budget base; pursue and secure business in line with objectives within the market segment. – Strive for consultative sales to distinguish market presence by effectively probing / identifying needs and suggesting solutions to help customers. – Build a good understanding of target customers/assigned account base (contact, commodities/ trade lanes, type of business, contract information/exceptions, and service requirements). – Provide personalized service and build relationships with customers, identify current and future customer requirements. – Establish internal network locally & globally to facilitate resolution of customer issues. – Build understanding of all service offerings to be able to offer integrated solutions. – Communicate significant trends, rate changes and policies to assigned account. – Research and understand territory to identify and establish business contacts with potential customers – Respond to all sales leads/key correspondence within identified timelines. – Research and analyze competitive and industry trends (e.g. analyze sales statistics, prepare reports, study literature regarding new and existing services, and monitor sales, prices and services of competitors); recommend appropriate measures. – Prepare and communicate weekly preplan itineraries to sales team; maintain active contact list for clients in assigned territory and support sales team in their follow up. – Develop customer value propositions for all appropriate business opportunities. – Utilize persuasive selling strategies in producing fact based customer value propositions. – Ensure Customer Relationship Management tool (e.g. Salesforce.com) is updated with leads…see more details
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