Job Position: Teller Associate
Job Description: HSBC – Manama, Bahrain – Teller Associate Bahrain, Adliya Branch About HSBC HSBC is one of the world’s leading banks, with a network covering 67 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams. Role Overview: To provide a high quality, customer driven service by pro-actively identifying and addressing customer needs in order to assist HSBC in the achievement of its plan. Assist all customer types covering Premier, Advance, Mass and Commercial Banking and assisting associates with approvals over their limit and under the jobholders. Duties & Responsibilities: Providing a personalized, friendly and efficient cashiering service. Provide exceptional, efficient counter service for all customer segments, RBWM (Retail Banking and Wealth Management), Premier and Corporate. Pro-actively encouraging new and existing customers to register for, and use, alternative delivery channels e.g. Personal Internet, Banking / self-service equipment for routine queries / transactions. Making effective customer contact to identify and address customer needs by actively promoting relevant bank solutions. Updating customer profile screens with details of customer contact. Promote Banks’ products and values. Receive cash deposits and detect forged from genuine. Pay cash and process relative vouchers after verifying customer’s signature. Prepare and deliver cash bundles to chief cashier in order to keep his / her cash drawer within set cash holdings limit. Check host totals and perform cash balancing during the day. Count vouchers and perform day end balancing. Assist Teller Associates with over authority transaction sign off. Work closely with sales floor team to make eff…see more details
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