Job Position: Customer Service Ececutive Required for Hilal Al Jazeera E Commerce in Sharjah
Job Description: Sharjah – Customer Service Ececutive Required for Hilal Al Jazeera E Commerce in Sharjah We are looking for energetic and talented Call Center Agent (Female) for our firm , location Sharjah Job Description: Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking Job Responsibilities : Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing customer information to requirements. ; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed. provide customers with product and service information enter new customer information into system update existing customer information process orders, forms and applications identify and escalate priority issues answer calls and respond to emails handle customer inquiries both telephonic and by email research required information using available resources manage and resolve customer complaints Languages : English & Hindi ( Arabic is added advantage) Experience : 0 to 3 years Visa: Husband/ Father Visa Job Type: Full-time Salary: AED1,500.00 to AED2,500.00 /month Job Location: Sharjah Required education: Bachelor’s Required experience: Customer Service: 1 year Required languages: English Hindi Arabic Required license or certification: Husband/Father Visa interested candidates drop CV at: Job details Relation Hire someone Company name Hilal Al Jazeera E Commerce Position type Full-time Desired experience 2500…see more details
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