Job Position: Cluster Director of Sales – Conversion
Job Description: Jumeirah – Jumeirah, Dubai – At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. About the Role: An opportunity has arisen for a Cluster Director of Sales – Conversion to join the Commercial Department in Dubai Shared Services. The main duties and responsibilities of this role: Recruitment of conversion sales team members, developing and maintaining a high performing sales force based on Jumeirah leadership competencies and core values. Support personal and professional growth of employees through tools such as annual self-assessments, annual performance reviews, midyear reviews, Individual Development Plans (IDP) Develop, implement and maintain an effective training program for existing colleagues… and a strong on-boarding program for new recruits, ensuring an outstanding quality of service delivery Monitor the delivery on the key objectives as established within the Service Level Agreements Establish efficient communication flow within the team through regular segment meetings, one to one sessions, sales team meetings, and other communication channels Ensure the team remain focused on goals and objectives through regular performance reviews (team, segments and individual) Monitor and ensure accurate database management, using the functionalities of activity tracking and information data entry through Delphi, maintaining a 90% data standards score Join team members onsite inspections, internal meetings and support the team in “problem solving” in order to understand challenges within the group sales team and to lead by example Encourage the sales force to frequently engage with all other departments within the cluster to ensure positive team spirit and develop a culture of “work…see more details
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