Job Position: Contract’s Administrator/Customer Care Representative
Job Description: XANADU REAL ESTATE DEVELOPMENT – Dubai – We are looking for energetic candidate for Contract’s Administrator / Customer Care Representative position. This position is fully responsible to successfully execute, complete administrative works related to large-scale residential and commercial real estate projects. Job Description: Prepares Payment Plan in MS Excel for all clients (Revising and Updating) Prepares Sales and Purchase Agreement / Reservation Agreements with the clients Prepares Cancelation and Transfer Agreement as per client request Prepares approval letter for all client request for Transfer, Cancelation, and Discount Prepares Indemnity, Addendum, Undertaking letters Registers the new units in Land Department through Oqood System online Registers the canceled and transferred units in Oqood System online. Obtains client information by answering telephone calls; interviewing clients; verifying information. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Informs clients by explaining procedures; answering questions; providing information. Maintains call center database by entering information. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Manages clerical activities to support ongoing business operations. Skills Minimum Bachelor Degree Minimum 5 years Admin Officer/Call Center Agent/Customer Service Executive experience preferably gained within Real Estate firms. Well-developed communication, negotiation, phone skills, data entry, problem-solving, and analytical thinking skills. Ability to work under time pressure, handle so many tasks at the same time, prioritize the task, and give attention to details. Should be able to work coopera…see more details
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