Job Position: Burberry Client Engagement Manager
Job Description: Burberry – Dubai – Req ID: 108993 INTRODUCTION Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies. JOB PURPOSE The Client Engagement Manager will lead a team of Burberry Private Clients Consultants across the ME market by acting as a role model, coaching and developing the individual needs of each team member in order to creat excellence and consistency. Proactively develop the client base at a regional market level through collaboration with the Store Managers, Marketing & Events and regional Directors in order to grow the Burberry Private Clients business. RESPONSIBILITIES TEAM DEVELOPMENT Track progress and drive results with Burberry Private Clients team and store manager on a monthly basis Equip, coach, and motivate the team to deliver the sales targets for the region Deliver Burberry Private Clients initiatives to the team and roll-out as directed by the Head of Region Ensure Consultants are adhering to associated policies and consistently delivering the ‘Burberry Experience’ to clients Be proactively involved in the recruitment of Burberry Private Clients Consultants by partnering with Store Managers and Regional Directors, reviewing CV’s and interviewing to support the growth of the Consultants CLIENT AND BUSINESS DEVELOPMENT Identify methods of generating new business in stores and increasing VIC sales and respond proact…see more details
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