Job Position: Welfare Officer
Job Description: Dulsco – United Arab Emirates – Objective of the role: To address grievances of employees and follow up with the respective team to close within a limited turnaround time. Handle employee welfare by providing necessary assistance in the development of employees and to make a better workforce. Apply policies and procedures to provide effective employee relations and encourage harmonious industrial relations. Responsibilities: Overall responsibility in ensuring welfare activities for employees are effectively managed and implemented Handle employee complaints, counseling and grievance Identify and address issues, concerns, root cause of an employee and any matter that needs escalation to the Management Visit all HRS employee accommodations/camps to conduct welfare related activities Handle resignation cases to understand the reason and possibility of retaining a separating employee Provide support to Operations team in handling late leave return cases and disciplinary cases Initiate disciplinary actions, including recommendations of warning, suspension or termination Maintain welfare related MIS/Reports/Updates Deliver employee welfare related trainings Ensure necessary assistance and care is given to employee who has undergone medical treatment and residing at our accommodations and coordinate with DMC on the same Engage idle employees through various activities including training Coordinate with the accommodation and time keepers to meet with employees. Follow up with the schedule of new arrivals and organize induction Other responsibilities as maybe assigned from time to time REQUIREMENTS Ideal Candidate must: Graduate or Post graduate in Social Work (MSW) Prior work experience in similar industry handling Employee relations of Blue collar workforce UAE experience is a must Good communication skills, able to speak Hindi / Urdu (mandatory) Hold a valid UAE driving licence ABOUT THE COMPANY The Dulsco story began in 1935 when Mohammed Khan Abdulla Mirza Abdulla, t…see more details
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