IT Support Specialist – Jumeirah Restaurant Group | UAE

Job Position: IT Support Specialist – Jumeirah Restaurant Group
Job Description: Jumeirah – Dubai – About Jumeirah and JRG Dubai: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. JUMEIRAH RESTAURANT GROUP DUBAI™ (JRG Dubai) is the restaurant management company for Jumeirah Group. It operates independent restaurants and bars with an amazing selection of culinary delights from around the world in socially orientated venues that appeal to different… tastes, appetites and occasions. Venues include Pierchic, The Agency and The Noodle House, which comprises a portfolio of 23 branches worldwide. JRG Dubai also operates restaurants via management contracts, joint ventures, white label arrangements and franchise agreements. About the role: An exciting position has arisen for a highly motivated and hardworking IT Specialist at Jumeirah Restaurant Group. The main purpose of this role is to provide, with the best possible IT Support within assigned functional area (Helpdesk, Operations and Networks). Helpdesk Operation: Manage Incidents, Services Requests through various communication channels providing support to meet the needs of the business. Captures and maintains accurate case details for each process to enable greater shared knowledge and reporting. Develop solutions and or workarounds using problem solving techniques in order to restore service as quickly as possible. Identifies and promptly allocates unresolved cases…see more details

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Note: This advertisement for IT Support Specialist – Jumeirah Restaurant Group maybe valid for one month from the date it was posted, so don’t miss the chance and apply now!

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